He was directly involved in two historic events: the first public use of chat by a Vice President of the United States and the first email sent from the North Pole.

The bulk of Sussman's notable contributions to the Internet community occurred in the early to mid 90s while working for US News and The Washington Post.

He wrote articles that helped to bring public attention to the arrest of Kevin Mitnick[5] and the criminal investigation of Phil Zimmermann by the US Customs Service.

[6] In 1994 Sussman was involved with the planning and execution of an "electronic town meeting" in which Vice President Al Gore answered questions posted via Compuserve chat.

Sussman also hosted a show called Love It, Hate It, Rate It which encouraged audience members to voice their opinions via online chat.