Vietnam Electricity (EVN; Vietnamese: Tập đoàn Điện lực Việt Nam, lit.
For example, providing electricity to remote and island areas by 2023 still faces difficulties due to the lack of clear support policies, leading to challenges in evaluating operational efficiency.
According to a 2022 survey by the Ministry of Industry and Trade, the customer satisfaction rate with EVN's services reached 80%, with 20% remaining unsatisfied.
[19][21][22][23] The purchase and dispatch of electricity from power plants outside of EVN lack transparency, causing public controversy.
A 2021 report by the State Audit Office of Vietnam pointed out shortcomings in EVN's bidding process for electricity procurement.