The resort opened on January 13, 1990, partially in response to a lack of convention center space inside Walt Disney World.

Both the Swan and Dolphin were designed by Michael Graves and are connected by a covered walkway crossing a lagoon.

Tishman, worried that Disney may sign a deal with another developer to build a convention hotel at Walt Disney World during its exclusivity period, filed a lawsuit in 1986 seeking US$1.3 billion in damages and canceled the Sheraton and Holiday Inn.

[4] As part of the deal, no damages would be paid, Disney would receive more say over the design of the complex and a share of revenues, while Tishman would be given a 99-year lease on a much more desirable location within walking distance of Epcot and the yet-to-be-built Disney-MGM Studios and also connected by a waterway with ferry boats.

[8] The voluntary program encourages operators to adopt “green” practices that reduce waste and conserve natural resources.

Resort guests have access to a spa, arcade, and daycare program, along with multiple Disney gift shops.

There is a Walt Disney World guest services desk located in the lobby of each resort.