[1] The library hosts events and programs for patrons of all ages, including story times, computer classes, book clubs, etc.

In 2023, Hilda had been retired due to weathering and her baby Agnes, which was designed by Otterbein University students, has since taken her place on the roof.

Deliveries are also available to full-time caregivers and any resident of a nursing home, assisted living facility, or senior apartment within the Westerville City School District, regardless of health or mobility.

"[4] The Library is also the home of a museum dedicated to preserving and sharing Westerville’s history through its collections of national and local interest.

One collection of national importance is for the Anti-Saloon League, a famous American temperance organization that was established in Oberlin, Ohio on May 24, 1893, and dissolved in 1933.