In 1984, the Richard E. Jacobs Group, a Cleveland-based real estate developer, took ownership of the complex and began renovations and remerchandising to aim for the upper-income buyers surrounding the mall.

The year saw the addition of Pittsburgh-based Joseph Horne Co. in the former Halle space and the Promenade Food Court, which was added to replace the original movie theatres.

The 1990s saw another decline of the complex as newer facilities like Great Northern Mall in nearby and far-flung suburbs, a revitalized Downtown Cleveland and a recession-battered economy took its toll.

Dillard's eliminated non-apparel items in early 2004 and consolidated into the north store,[2] which it eventually closed at the end of March 2005.

Other stores include Ulta, Verizon, Great Clips, Five Below, Justice, Famous Footwear, Starbucks, Chick-fil-A, and The Original Pancake House.