It is 59 miles 6 chains (95.1 km) down the line from London Victoria and is situated between Faversham and Chestfield & Swalecliffe.

The route between Faversham and Whitstable was opened by the Margate Railway on 1 August 1860, and was extended to Herne Bay on 13 July 1861.

[2] The station has a ticket office which is staffed throughout the day Monday-Saturday and during Sunday mornings and early afternoons.

The station is served by Stagecoach South East route 5 which provides connections to Whitstable town centre, Chestfield and Canterbury.

The Stagecoach operated Triangle service between Canterbury and Herne Bay can be caught from the town centre, which is a short walk from the railway station.