[1] The book highlights a 2000s trend that views IT as a digital nervous system which delivers corporate thinking to business units, partners and customers.

Using a set of metrics and models, World Class IT crystallizes a strong trend that has emerged across industries in the past decade: the integration of IT and corporate business strategy.

IT departments are now expected to synchronize and connect various dimensions of a business-infrastructure, customer service, and project management - yet there is debate within the industry over how to best align information technology with corporate governance.

Since corporations spend large portions of their operating budgets on IT, this debate holds a prominent position in business and information technology theory.

[6] In an effort to expand the discussion surrounding IT-business relationships, prominent IT professionals participate in a series of informational podcast interviews based on the five principles outlined in World Class IT.