The damaged aircraft took 36 hours to remove from the runway, leading to a major disruption at the airport, which is the primary international gateway to the Philippines.
The investigation led to changes in airline policy relating to cockpit resource management, planning, and operations in poor weather conditions.
The aircraft, operating as flight number 8667, departed Xiamen, China, at 9:23 p.m. local time, bound for Manila, Philippines.
On the second attempt, the pilots were able to establish a stabilized approach to the runway with the landing gear lowered, flaps at 30 degrees, and the speed brake in the armed position.
[12][2]: p2 The collapse of the nose wheel caused the aircraft's internal and external communication systems to fail, so the first officer left the cockpit to announce the emergency evacuation.
[16] MIAA was able to rent two cranes from a local company that could lift the damaged jet from the runway and place it on a flatbed truck.
[18] The International Civil Aviation Organization (ICAO) has safety standards that require no hazards or obstructions to either side of an active runway within 490 feet (150 m).
[21][22] Airport authorities estimated that 250,000 passengers were affected by the closure and the related delays, cancellations, and diverted flights in the aftermath.
[24] CAAP officials announced that the pilot and the first officer of the crashed plane had been barred from leaving the country pending the results of the accident investigation.
[22][21] A Philippine presidential spokesperson hinted at the possibility of criminal charges being filed against the pilot for reckless imprudence resulting in damages.
[25][26] Four days after the accident, XiamenAir issued a statement apologizing to all of the airport passengers affected by the incident and pledging to assist Philippine authorities.
[27] The airline agreed to pay the costs of removing the aircraft and stated that they had provided more than 55,000 meals and water to the travelers that had been impacted by the closure of the airport.
[29] The announcement added that that figure was only an initial estimate and left it up to affected passengers to file lawsuits to recover personal damages.
[29][30] Cebu Pacific and Philippine Airlines announced that they were considering lawsuits against XiamenAir for damages, revenue losses, and inconvenience from the accident.
[37] In addition, Senator Richard Gordon stressed the need to reopen the closed Subic Bay International Airport to relieve congestion at NAIA.
[1] Investigators found that the maintenance records of the aircraft showed that it had been maintained in according to Boeing standards and that it had a valid and current certificate of airworthiness at the time of the accident.
She also said she was concerned about the crowded conditions in the airport terminals and how passengers were forced to endure significant delays without the airlines offering enough water and meals.
[44] During hearings on August 29, authorities identified several lapses in the airport's response, including delays in obtaining high-capacity cranes, failing to provide meals to stranded passengers, and a lack of training to prepare for this type of incident.
The investigation found that factors contributing to the accident included the crew's failure to discuss strategies for dealing with inclement weather, crosswind conditions, the possibility of low-level wind shear, and NOTAM information on runway lights that were out of service.
In addition, it revised its safety standards and training regimens to increase daily communication and cooperation between Chinese and non-Chinese pilots.