On 17 July 2020, during the COVID-19 pandemic, Azzurri Group, owner of the Zizzi and ASK Italian chains, announced the closure of 75 restaurants with the loss of up to 1,200 jobs.

[9] Whilst it was initially believed that attempts to re-attach the appendage had been unsuccessful, The Guardian reported later that week that surgeons had, in fact, been able to do so, "in the first operation of its kind in the country", a procedure that was carried out at St Thomas' Hospital after police recovered the penis from the restaurant floor.

Those who had eaten at the restaurant and the nearby Mill Pub on Sunday 4 or Monday 5 March 2018 were advised to take measures such as washing or wiping their personal belongings, even though the risk of harm to other diners was reported to be "low".

[11] In the summer of 2011, Zizzi began using the Pennies service in all their restaurants to give customers the option to top up their bill with a 20p donation to charity.

Pennies with Zizzi was crowned "Project of the Year" by the Real IT Awards in 2012, also picking up the prize for Corporate, Social and Environmental Responsibility.