The Zune 80 has been reviewed more positively than its predecessor and on par with the iPod classic, its primary competitor during the period.

"[2] Wired's head-to-head review said the Zune 80 edged out the iPod classic due to its screen, Wi-Fi, radio, and navigation.

[4] As of June 13, 2008 the Zune was available in Canada at most major retailers including The Source, Best Buy, and Future Shop.

The Zune 80 and 120 have scratch-resistant glass displays, and the back can withstand fine scratches if dropped on the floor.

The premium in-ear earphones (available only with the Zune 80 unless purchased separately) are highly durable and have a magnetic back so they can stay together instead of coiling around each other to prevent damage to the wire.