[citation needed] The station is staffed, with the ticket office on platform 1 open every day of the week (06:40-18:15 Mon-Sat, 10:20-21:30 Sundays).

Train running information is offered via automated announcements, digital displays and timetable posters.

[5] Services at Alnmouth are operated by Northern Trains, CrossCountry, London North Eastern Railway and TransPennine Express.

[6][7] Since December 2021, the station is also served by five trains per day between Edinburgh Waverley and Newcastle which are operated by TransPennine Express.

[6][9] The Aln Valley heritage railway has long-term ambitions of extending its running line to Alnmouth station[10] from its current terminus at Greenrigg Halt.