Assurance Wireless USA, L.P.[1] is a telephone service subsidized by the federal Lifeline Assistance program, a government benefit program supported by the federal Universal Service Fund.

[7] If a $59.99 replacement phone is purchased from Assurance, the user will have a limited choice of model.

By meeting certain income requirements or by qualifying for certain federal and/or state assistance programs, US citizens are entitled to enroll for the free phone and monthly service.

In 2019 before the merger, T-Mobile President Mike Sievert said in a statement to USA Today, "The digital divide is real and we want to help eliminate it.

"[10] In 2019, it was discovered that cell phones being sold by Assurance Wireless came with unremovable Chinese malware preinstalled.