The station is situated on the Chester and Ellesmere Port branches of the Wirral Line, forming part of the Merseyrail network.

The station is on the former Chester and Birkenhead Railway, opening in 1840 as Bebington before being renamed 'Bebington and New Ferry' on 1 May 1895.

Further electrification in the early-1990s allowed electric train services to be extended, first to Chester in 1993 and then Ellesmere Port in 1994.

[5] Trains operate every 15 minutes between Chester and Liverpool on weekdays and Saturdays, until late evening when the service becomes half-hourly, as it is on Sundays.

Southbound trains all proceed as far as Hooton, where the lines to Chester and Ellesmere Port divide.