There is a central island platform between two terminus tracks and two parallel sidings for out-of-use electric multiple units.

One was a short connecting section near to Birkenhead docks, and the other was the 1.225 mi (1.971 km) extension from Hoylake to West Kirby.

The station's original signal box was built in 1886, to a London and North Western Railway (LNWR) design.

[3] After the opening of the Mersey Railway Tunnel in 1886, carriages were operated through Birkenhead Park, every half-hour, all the way to James Street station in Liverpool.

[4] In the present day, this is the site of The Concourse, a community building operated by Wirral Metropolitan Borough Council.

[8] A principal traffic on the short-distance local trains was scholars travelling from stations along the route to the secondary schools in West Kirby.

In its final years, the almost-unused line was employed for the training of diesel multiple unit crews operating from Birkenhead and Chester via Hooton.

[8] Through electric services commenced on 13 March 1938, when the LMS electrified the lines from Birkenhead Park to West Kirby.

However, on Sunday mornings, the service was provided by the older Mersey Railway electric units[10] which, up until that point, had only ever run from Liverpool to Birkenhead Park.

The station is staffed, at all times during opening hours, has departure and arrival screens for passenger information, and platform CCTV.

[17][18] Much of the station building has been rented out as retail units, accessed from the public road rather than from the railway premises.