It is situated at the end of the New Brighton branch of the Wirral Line 8.25 miles (13.28 km) west of Liverpool Lime Street on the Merseyrail network.

This arrangement started when the service was converted to diesel trains and the branch to Seacombe station which was used as the terminus in North Wirral was closed.

The service on the last leg from Bidston to New Brighton was very little used, apart from on peak summer days, as most passengers from the west of the Wirral and North Wales were heading for Liverpool or Birkenhead.

[5][6] In 1986, Gary Kelly, a 16-year-old boy, died from electrocution at the station after fleeing from Akinwale Arobieke, known locally as Purple Aki, who was believed to have been intimidating him.

There is, also, a booking office, live departure and arrival screens, for passenger information, and the terminus island platform also has a further sheltered waiting area.