It is located on the West Kirby branch of the Wirral Line, part of the Merseyrail network.

[1][2] The station is fully staffed during opening hours and has CCTV cameras on the platform.

[1] Each platform has a sheltered seating area for passengers waiting for trains.

There is a payphone, booking office and live departure and arrival screens, for passenger information.

[2] Trains run every 15 minutes (Monday to Saturday during the day) between West Kirby and Liverpool.