[1] It originally had a freight siding; used for the forwarding of farm produce until 5 June 1961.

It serves a predominantly rural area: the nearest settlements being the small villages of Beltring, Branbridges, Laddingford and East Peckham.

The station is fitted with a self-service ticket machine as well as modern help points on the platforms.

[2] No regular buses stop outside the station although Arriva Southern Counties routes 6 & 6A to Maidstone and Tunbridge Wells and Go-Coach route 208 to Tonbridge both stop a short walk away on Branbridges Road.

The typical off-peak service in trains per hour is:[5] A small number of morning, mid afternoon and late evening trains continue beyond Paddock Wood to Tonbridge.