It is 35 miles 18 chains (56.7 km) down the line from London Charing Cross via Strood and is situated between Cuxton and Snodland.

The APTIS-equipped ticket office, in a building on the northbound platform, closed in September 1989; the building, after a lengthy period of disuse, was converted to office accommodation but is again disused.

A PERTIS (Permit to Travel) ticket machine is located just outside the entrance to the station, which is on the northbound platform; this was installed in 2007.

All services at Halling are operated by Southeastern using Class 375 EMUs.

The typical off-peak service in trains per hour is:[1] A small number of morning, mid afternoon and late evening trains continue beyond Paddock Wood to Tonbridge.