As a Dotdash Meredith company, Bizrate Insights is based in Los Angeles, California.
[1] Bizrate Insights also provides businesses with customer satisfaction, advanced analytics, and competitive benchmarks.
[2][3][4] Binary Compass Enterprises, later Bizrate, was founded in June 1996[5] by classmates at the University of California Los Angeles and Wharton School of Business, Farhad Mohit and Henri Asseily.
[14] In June 2011, Symphony Technology Group acquired Shopzilla, including all operating websites and Bizrate Insights.
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