CDS Global

CDS Global, Inc. is a multinational corporation based in Des Moines, Iowa, that provides business process outsourcing and customer data management to various industries worldwide.

[5] The number of magazine titles served increased as CDS Global acquired other fulfillment companies, including Tower Publishing[6] and Optima[7] in the U.K. and INDAS[8] in Canada.

Customer care agents deliver mail, online, email, chat and phone support, for billing, sales and level-one technical issues.

[14] CDS Global manages 159 million customer files[15] for nearly 60 percent of the publishing industry and advises businesses on transactional, communication and service best practices.

CDS Global supports paper, electronic, mobile, walk-in and interactive voice response options with: Facilities in the U.S. and the U.K. provide inventory management, kitting and assembly, integration and logistics.