A number of passenger services operating on the Welsh Marches Line do not stop at Church Stretton, particularly on weekdays.

[6] On weekdays, northbound trains run to Shrewsbury, and most continue to ultimate destinations such as Manchester Piccadilly and Holyhead.

[7] The high usage can be explained by two reasons: the town is a popular tourist destination and many of its inhabitants travel to Shrewsbury and Ludlow for employment, education and shopping.

The track through the station is prone to flooding when heavy rain occurs as, although at the apex of the line, it is at the bottom of the valley in which Church Stretton lies and is effectively a saddle point.

Following serious flooding of the railway in 2000, the signal box at Church Stretton, to the north of the Sandford Avenue bridge, was "switched out" and closed in 2004.

In addition, there are two Shropshire Hills Shuttles services that operate at weekends and on Bank Holidays in the spring and summer.

One route runs over the Long Mynd to Ratlinghope and Bridges, Stiperstones, Habberley, Pulverbatch, Minsterley and Pontesbury.