It acquired the ability to offer online collaboration tools such as discussion forums, document sharing and calendaring while Intranets.com provided access to the Webex communications environment for its customers.

[citation needed] In July 2006, AOL and Webex launched a business version of AOL's instant messaging software, AIM Pro, with additional features to help workers collaborate using conferencing tools offered by Webex.

[12] On September 26, 2006, the company announced plans to offer a web collaboration "mashup" platform called "Webex Connect".

[18] On October 26, 2021, Cisco launched an update aimed to enhance virtual and hybrid in-person meetings and events, using AI-powered technology for their Webex portfolio.

[21] Defunct products include a business version of AOL's instant messaging software, AIM Pro, with additional features to help workers collaborate using conferencing tools offered by Webex.

[24] As a result of a securities fraud investigation initiated by the SEC and by various state Attorney General offices, Goldman Sachs faced charges of issuing unfair research, including coverage of WebEx, and IPO violations for the period 1999 to 2001.

[25] Another charge accuses Goldman Sachs of violating securities law in its allocation of shares in WebEx's initial public offering.