Born in Ningbo, Zhu received his bachelor's degree from Zhejiang University.
[1] Zhu developed his technology expertise at the IBM Scientific Center in Palo Alto, California.
He was also the deputy to the chief technical officer of Price Waterhouse and the vice president of Expert Edge, a software design company.
In 1991, Zhu co-founded Future Labs, one of the first companies to produce multi-point document collaboration software.
Quarterdeck acquired Future Labs in 1996, and Zhu went on to co-found WebEx with Subrah Iyar.