When consumers file a case, the court primarily looks to see if they can prove the exploitation through evidence such as bills or purchase memos.
In cases where no such evidence is presented, courts rarely rule in favor of the plaintiff.
The court mostly decides its verdict based on the violations of consumer rights (if any).
In 1986 the movement led the Indian government to enact the Consumer Protection Act of 1986 (COPRA).
Approaching a consumer court is cheap as plaintiffs can represent themselves without a lawyer and are only required to pay a nominal fee of 100 Indian rupees.