Divya is trained to be a pilot but was forced to take up the job of a flight attendant due to a lack of openings and keeps this hidden from her family, while struggling to repay her school loan.
The death of senior flight attendant Rajvanshi, while on duty, leads Geeta, Jasmine, and Divya to a clandestine operation to smuggle gold out of India to the Middle Eastern country, Al Burj.
Under Jasmine's insistence, the three of them eventually take over for Rajvanshi in the gold smuggling operation by disguising the loot as chocolates, and their financial situations improve: Geeta funds Arun's food business, along with Punnu and Sapna (eventually helping her sister-in-law get a job as a chef and leave her brother); Jasmine buys back Nanu’s gold ring from the pawn shop and splurges on herself; Divya pays off her school loan.
The enraged customs official, SI Mala, mentions that her tip is accurate because she received it from an air hostess within Kohinoor, and cannot come to terms with the fact that she could not recover any gold.
After a lot of hard work (and the help of Divya's hacker brother Chintu), they hatch a plan where they come to know that Walia and his family are taking the gold in a private jet to the Cayman Islands.
[9] The second single, a remake version of Rajasthani track "Delhi Shahar Mein Maro Ghagro Jo Ghumyo" by Ila Arun,[10][11] titled "Ghagra" was released on 12 March 2024.
[12] A remake of the song "Choli Ke Peeche Kya Hai" from the 1993 film Khal Nayak is sung by Alka Yagnik and Arun, composed by Laxmikant–Pyarelal and written by Anand Bakshi.
[19] Shubhra Gupta of The Indian Express praised the lead actresses, writing, "Tabu, so comfortable in her older woman avatar as the senior-most of the crew, and Khan, treading the thin line between greed and need with ease, are a riot; Sanon, in their company, is boosted and manages to hold her own."
[21] Titas Chowdhury of CNN-IBN gave the film 3.5 stars out of 5 and particularly praised Kapoor Khan's performance, adding that she elevates the narrative several notches with a character that is tailor-made for her.
[22] Zinia Bandyopadhyay of India Today gave the film 3.5 stars out of 5 and wrote, "In times when political dramas are trying to make a statement abound, Crew is a welcome change.
"[23] The critic based at Bollywood Hungama awarded the film 3.5 stars out of 5 and wrote, "Crew is a fun entertainer and rests on the fine performances of Tabu, Kareena Kapoor Khan and Kriti Sanon.
[25] Lachmi Deb Roy of Firstpost gave it a rating of 3 out of 5, calling it a "delectable" and "entertaining" film; she particularly praised Kapoor Khan's performance, adding that she stands out and displays the wickedness of her character with a lot of style.
[28] Monika Rawal Kukreja of Hindustan Times wrote, "Crew makes you laugh, and have fun while serving some cheesy and cocky humour, and manages to stay afloat despite a lot of turbulence, all thanks to the threesome that you wish lasted a little longer.