In 1997, Toru Takasuka resigned as the Vice President/Director of Matsushita Electric Works V-Internet Operations, an in-house venture company he helped to create.

Along with partners Yoshihisa Aono and Shinya Hata, he started the software company in Matsuyama, Ehime with a $200,000 loan from family and friends.

[7] Cybozu prides itself on having a corporate culture that enables its employees to have a healthy work-life balance.

[8] In 2017, Cybozu was listed by Great Place to Work as the number one mid-sized Japanese company for women.

[12][independent source needed] In November 2013, Cybozu along with Zendesk launched their joint marketing efforts at the cybozu.com conference on cloud computing in Tokyo.