Donut Factory offers dozen of doughnut varieties, as well as other pastries and desserts such as cakes, cinnamon rolls, crullers, fritters, maple bars, and ice cream sandwiches.

[2] Donut Factory serves doughnuts, cakes, cinnamon rolls, crullers, fritters,[1] maple bars,[3] and ice cream sandwiches with Fruity Pebbles,[4] crumbled Oreos, and other toppings.

[11] Approximately five years later after the Lynnwood shop opened, an outpost began operating at the intersection of Roosevelt Way and Northeast 45th Street in the University District in May 2021,[1] in a space that previously housed Ly's Donuts.

[5][12] In 2023, the shop offered specials during the Cherry Blossom Festival on the campus of the University of Washington,[13] and served blueberry and pumpkin doughnut varieties for the 'U District $4 Food Walk'.

[15] Donut Factory was the social media poll winner in Seattle Magazine's 2018 "smackdown" and overview of the city's best doughnuts.