The station, situated 2 miles 23 chains (2.29 mi; 3.68 km) west of Newcastle, serves the suburb of Dunston, Gateshead in Tyne and Wear, England.

It linked the lines over the newly commissioned King Edward VII Bridge with the original Newcastle and Carlisle Railway freight route to Redheugh and Dunston Coal Staiths, dating back to 1837.

As a result of the General Strike of 1926, the service ended and the station was closed in May 1926, briefly being brought back into use for special evacuation trains during World War II.

The station has a single island platform, which has a ticket machine (which accepts card or contactless payment only), seating, waiting shelter, next train audio display and an emergency help point.

[5] As of the December 2023 timetable change, there is an hourly service between Newcastle and Hexham, with additional trains at peak times.