[11] During his 30 years at the NYPD, Caban was found by the New York City Civilian Complaint Review Board to have engaged in misconduct twice.

In the second case, he refused to provide names of officers to a civilian when she claimed they had mistreated her; as a result, an admonition was added to his personnel file.

'"[17] The New York Civil Liberties Union claims that this reduction in suggested punishments for misconduct is "reinforcing the NYPD’s culture of impunity.

"[17] That same month, Caban signed off on the proposed discipline for an NYPD officer Brendan Sullivan who had "engaged in sexual misconduct," "abused his authority," and was "untruthful with investigators."

[22][20] The investigation into James Caban is focused on his involvement in the nightclub industry and potential monetary benefit he received from his brother's position at the NYPD.

[24][25][26] After the raids, several area bars have claimed that Caban's twin brother told them he could resolve "problems with NYPD" over noise complaints if they paid him a $2,500 fee.

[34] In September 2023, Caban, along with New York City Mayor Eric Adams, became a Prince Hall Freemason[35][36] as well as a 32nd Degree Member of the Scottish Rite.