Fairview Heights is primarily a commuter station with 898 park and ride spaces and a large MetroBus transfer.

In 2024, the area between the bus bays and MetroLink entrance was updated with vibrantly colored elements in a “Love Where You Live” theme, including large shade structures, seating, trees, planters and banners.

[6] The island platform is accessed via a single ramp on its west end that connects to the bus boarding area and park and ride lot.

Fairview Heights is the northernmost station served by the St. Clair County Transit District's MetroBikeLink shared-use path system.

This 3.5-mile (5.6 km) section opened in 2019 and follows former CSX right-of-way and Schoenberger Creek through the hills of the Dutch Hollow area of Belleville and Fairview Heights.