It is 9 miles 69 chains (9.86 miles, 15.87 km) down the line from London King's Cross[2] on the Hertford Loop Line, in Travelcard Zone 5.

The station and the trains serving it are currently operated by Great Northern.

[3] In autumn 2008, a new Shere FASTticket self-service ticket machine, accepting both cash and debit/credit cards was installed.

All services at Gordon Hill are operated by Great Northern using Class 717 EMUs.

The typical off-peak service in trains per hour is:[4] During the peak hours additional services to and from Moorgate begin and terminate at the station using the bay platform.