The HDB Hub opened on 10 June 2002 as the headquarters of the Housing and Development Board, with all public service counters in the board's former headquarters in Bukit Merah being closed on 8 June.

[2] A showroom, named Habitat Forum, was launched in the hub on 24 October 2002.

[4] The hub includes four levels of retail space with an indoor plaza[5] and a 33-storey office tower.

[6] Tenants of the office building initially included ABN AMRO, OCBC Bank, POSB Bank, DBS Bank, United Overseas Bank, housing agency C & H Properties, real estate firm ERA Real Estate, property agent PropNex, and commercial space management company Ideal Connection.

[9] The RSAF50@Heartlands event was held in the open plaza in 2018 to celebrate the golden jubilee of the Republic of Singapore Air Force.