It consists of a small entrance building with catering facilities and, attached on its southern side, there is a long shed that used to serve freight operations.

The entrance building is on the side of the line that faces towards the centre of town.

Between Hagenow Stadt station and the point where the line towards Hagenow Land station becomes a single track, the tracks spread at two locations with four or five parallel sidings at each place, but they are no longer used.

[3] Regular passenger services, however, have only operated on the three and a half km section between Hagenow Land and Hagenow Stadt since the reactivation of the line in 2002.

Currently, Hagenow Stadt station is served every two hours by the R14 service from Parchim and Ludwigslust, which is operated by Ostdeutsche Eisenbahn GmbH (ODEG).