The station has a Deutsche Bahn ticket counter, a bar and a fast food restaurant.

The station has a side and a central platform serviced by three tracks for passenger trains.

In the morning peak hour two extra RE 9 services run to Cologne and in the afternoon peak hour two extra RE 9 services run to Siegen.

It is also served by Rhine-Ruhr S-Bahn service S12 every twenty or forty minutes towards Köln-Ehrenfeld (Horrem in the peak) and every hour towards Au (Sieg) and the S19 service between Düren and Herchen or Au (Sieg) hourly.

All passenger trains running through the station are operated by DB Regio Rheinland.