While the facility is open year-round (except Christmas), hours vary depending on the season, ranging anywhere from 9 am to 11 pm.

[1] A $4.5 million update to the chocolate-making tour ride opened in 1988, featuring a curious robot for a host named CP-1.

Today, there are still portions of the ride that have changed very little from the 1978 updated version, including the sorting and cleaning, roll refining, milling, and chocolate conching scenes.

[citation needed] The building features brownstone quarried out of the neighboring town of Hummelstown.

In July 2016, it was announced that Hershey's Chocolate World would expand to a new location in Times Square, New York City, and open in late 2017.