The station, situated 22 miles 22 chains (22.3 mi; 35.8 km) west of Newcastle, serves the market town of Hexham in Northumberland, England.

[10] Most other stations on the line that remained open, escaping the Beeching Axe, were reduced to unstaffed halt status in the same year.

The track layout has also since been rationalised, with just a running loop and three sidings retained at the east of the station, along with the distinctive elevated signal box.

This saw the regeneration of the former goods yard on the south east side of the station, with the construction of Broadgate Retail Park.

[15] As well as this, the project also saw the Victorian railway stables relocated to Beamish Museum in County Durham,[16] with the goods shed buildings retained and repurposed.

Three men were killed, whilst two others crawled underneath the burning carts, in order to disconnect them and prevent further explosions.

The station has two platforms, each of which has two self-service ticket machines (which accept card or contactless payment only), seating, waiting room, next train audio and visual displays and an emergency help point.