ICT Group, Inc. was a multinational call center and outsourcing company based in the Philadelphia suburb of Newtown.

[1] During the Great Recession, it closed call centers in the United States and Canada, and reduced staff numbers in the United Kingdom, Ireland and Australia, as part of a plan to move its operations to lower-wage countries.

[1][2] On February 2, 2010, ICT was acquired by Sykes Enterprises, Inc., a Tampa-based company.

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