Jacobs also portrayed deputy headteacher and science teacher, Sian Diamond in the BBC school-based drama series, Waterloo Road (2011-2013).
In 2004, Jacobs joined the cast of the BBC medical drama series Holby City as fun-loving nurse, turned Ward Sister, Donna Jackson.
Soon after leaving Holby City, it was announced Jacobs had joined the cast of the BBC school drama Waterloo Road as new Deputy Headteacher and Science Teacher Sian Diamond in the seventh series.
From October 2014 – March 2018, Jacobs played the role of Amber on CBBC children's television program Millie Inbetween.
In 2015, Jacobs appeared in an episode of the ITV drama Midsomer Murders as Police Constable Carolyn Florrie.