It operates services to regional destinations in Southeast Asia to countries such as Myanmar, Cambodia, Malaysia, Indonesia, Philippines, Thailand and Vietnam.

Established in 2004, it is the main feeder airline for its parent company Jetstar Airways for passengers flying into Australia.

The airline announced 7 routes to Shanghai, Hong Kong, Taipei, Pattaya, Jakarta, Surabaya and Manila; the most ambitious start-up plan compared to any of its Asian rivals, which would have given it the widest international coverage.

Despite facing a difficult market, Jetstar Asia took delivery of a fifth aircraft in 2005 and sought approval for new routes.

In 2005, the budget carrier began seeking approval from Cambodian authorities to fly to Phnom Penh and Siem Reap, and was eventually granted rights.

By the end of December, it was clear that Jetstar Asia was bleeding cash and its investors were struggling to finance the airline.

On 2 December 2005, Jetstar Asia announced that its chief executive officer (CEO), Ken Ryan, was stepping down to return to Australia.

Mr Ryan would take on a new management role at Orange Star's majority shareholder Qantas and was replaced at the helm by Neil Thompson.

The airline's CEO attributes its success to better brand awareness as well as an increased utilisation of aircraft, growing revenue and a broadening of the earning base.

[11][12] On 21 April 2020, Jetstar Asia announced that it would start some flights but mainly to repatriate citizens and permanent residents to Malaysia, Philippines, Singapore and Thailand.

The new company was due to receive a cash injection of more than 50 million Singapore dollars in fresh capital into the new entity, largely to be provided by Qantas.

[17] In March 2012, it was announced that Barathan Pasupathi, former CFO of Jetstar Asia, had been appointed as CEO to take effect from 2 July 2012.

Charges can only be to credit cards, with cash payments suspended since December 2020 to reduce contact between passengers and crew.

[29] Passengers who have added a Plus, Max or Flexibiz bundle to the Starter fare, a meal or in-flight voucher may be included, depending on the flight.