Points are accrued based on distance flown, with bonuses that vary by travel class.

The program also offers options to earn and redeem points through non-airline partners across the hospitality, retail, banking, insurance, energy, wellbeing, technology, motoring and entertainment sectors in Australia, New Zealand and other countries.

[8] In 2004, the Australian Competition and Consumer Commission directed Qantas to provide greater disclosure to members regarding the availability of frequent flyer seats.

Additionally, the Frequent Flyer store was also expanded to include a greater range of products and services.

[11] Announcing the revamp, Qantas confirmed it would be seeking to raise about A$1 billion in 2008 by selling up to 40% of the frequent flyer program.

[24] On 22 August 2016, Woolworths Rewards announced that members would now have additional redemption options, including converting their savings to Qantas Points.

[26] In January 2024, Qantas announced future changes to its Frequent Flyer program, namely an increase in the points required for many Classic Flight Rewards from August 2024.