[7][8][9] Travelstart took control of the sales, fulfilment and customer service aspects of Jumia Travel online booking websites in all its operating territories.
[13] It was then expanded to other African countries in 2014, starting with Senegal, Cameroon, Ghana, Tanzania, Uganda and then Algeria.
[20] In January 2018, there was a scandal where the Jumia Travel co founder Marek Zmysłowski was accused by Nigerian investors of defrauding them of about $300 000 through his venture HotelOga.
[24] Marek Zmysłowski was released the next day after the Nigerian Police failed to send supporting documentation to back up its claim.
[25] The court ruled that the police action against Zymslowski was unlawful and awarded him with an amount of two million naira (about $10 000) as compensation.
[30] The Jumia Travel website operates out of 10 local offices across Africa (in Lagos (Nigeria), Accra (Ghana), Dakar (Senegal), Abidjan (Ivory Coast), Algiers (Algeria), Douala (Cameroon), Kampala (Uganda), Dar Es Salaam (Tanzania), Nairobi (Kenya) and, Addis Ababa (Ethiopia)) as well as offices in Europe, in Porto (Portugal) and Paris (France) and 3 regional headquarters in its main African markets (Lagos, Nairobi and Dakar).