The terminal sits on a three-hectare site of land and operating express bus services from the city to Beaufort, Sipitang, Menumbok, Lawas and Brunei.

[2][3] Fully opened on 28 July 2019, KK Sentral replaced the old temporary bus station at Jalan Tugu.

[4] KK Sentral is the first smart and systematic bus station in the state of Sabah.

The terminal building started to be constructed in 2011 before finally completed in 2017 as one of the four integrated bus terminals planned under the Kota Kinabalu City Public Transportation Master Plan.

[1][5][3] The terminal is equipped with two main blocks; namely Blocks A and B which have various facilities including bus ticket and information counters, food courts, parking lots, prayer room (surau) for Muslims and facilities for disabled people.