The elevated station building and concourse has exits on the east and west sides.
[4] The JR East station consists of two island platforms serving three tracks.
In 2007, the former "Fine" shopping and restaurant area within the Tobu side of the station was refurbished and reopened as "Equia Kawagoe".
An additional "Equia" zone was opened above the Tobu ticket machine area in September 2008.
[25][26] From November 2012, work commenced on remodelling the west side of the station, with redesigned segregated access and parking for private cars, buses, and taxis, and an elevated pedestrian walkway leading directly from the station building.
[28] The following long-distance express bus services operate from the south side of the station.