[2][3] The lower two levels of the King George Square Car Park were demolished to make way for the station.

The heritage-listed Wheat Creek Culvert (built in 1861) which ran from under King George Square out into Adelaide Street was also demolished.

Passengers enter the station from either Ann or Adelaide Streets and then select the desired platform via an underground concourse at each end.

When the station originally opened, it included a Transport Information Centre at the Ann Street entrance, this however was closed on 29 September 2012.

[9] King George Square busway station primarily services routes travelling to the Northern and Western Suburbs (departing from Platform 1).

A small number of routes travelling to Southern and Eastern Suburbs via the South East Busway depart from Platform 2.