The restaurant serves a range of Cantonese, Sichuan, Japanese, Polynesian, and Thai dishes in several themed dining rooms and lounges.
The first floor holds a bar, while the second has a showroom stage where Jerry Seinfeld, Frankie Avalon and Phyllis Diller have performed.
[4] The Mandarin House restaurant opened August 22, 1950, in a converted ice cream parlor on the Newburyport Turnpike with a menu of a few dozen Chinese and American dishes.
In 1958 Madeline and William Wong bought out the first-generation owners and began the second generation of family ownership of the restaurant.
Kowloon built outdoor dining spaces to seat hundreds of people and increased its takeout business.
[4] In 2021, it was reported that amid difficulty in the restaurant industry, the Wong family's next generation will not be involved in Kowloon's operation.
[11] 9 Dragons, Kowloon's sister restaurant, opened in 2024 and is located inside The Brook Casino in Seabrook, New Hampshire.