It is 22 miles 69 chains (36.8 km) down the main line from London Fenchurch Street and is situated between West Horndon to the west and Basildon to the east.

The main ticket office is located on Station Approach.

A second smaller ticket office is located at the bottom of the stairs that lead to two of the platforms, though this is open only on weekdays.

Laindon is served by c2c trains westbound to Fenchurch Street in the City of London and eastbound to Shoeburyness in eastern Essex.

As of the June 2024 timetable the typical Monday to Friday off-peak service is:[1] British actress Joan Sims (1930–2001), famous for her roles in the Carry On films, grew up in the station house at Laindon railway station where her father was the station master.