It is 18 miles 44 chains (29.9 km) down the line from London Fenchurch Street via Upminster; the following station on the branch is Chafford Hundred.

Although the station is outside the London fare zones 1 to 6, it became part of the Oyster card pay-as-you-go network in 2010.

[2] The single-track line through the area was opened in 1892 by the LTSR as part of a branch from Romford to Grays via Upminster.

By the late 20th century, service on the line had been reduced to a relatively infrequent shuttle between Upminster and Grays.

However, service levels increased following the opening of a new station on the branch at Chafford Hundred and the shuttle train service was eventually extended beyond Upminster to Fenchurch Street in London and beyond Grays to Southend Central in Southend-on-Sea.