MomConnect is an initiative of the South African National Department of Health produced by the Praekelt Foundation.
It uses cell phone based technology to support maternal health.
[4] From December 2017, it was made available on WhatsApp which allows richer and real-time interaction and makes delivery of personal messages more secure and affordable.
[5] The Helpdesk makes use of machine learning to help operators address frequently asked questions.
The WhatsApp’s built-in location-based services enables users to see their nearest clinics.