NRWA and its state affiliates are organized as a non-profit trade association, and represent more than 31,000 water and wastewater utility members.

The program provided another tool for small water systems that did not always have the experience, equipment, training or personnel to deal large or persistent problems.

The NRWA's network of training and assistance had allowed rural and small community water supplies to maintain compliance with the SDWA at rates similar to metropolitan systems on a percentage basis.

"Quality On Tap – Our Commitment – Our Profession" is a nationwide, grassroots public relations and awareness campaign designed especially for the drinking water industry.

This campaign is designed to publicize the credentials of the wastewater personnel and the role they play in Environmental Protection, especially the prevention of water pollution.

[1] Both campaigns were designed to be practical, hands-on guides to better public relations for rural and small water and wastewater utilities.

The NRWA and its state affiliates provide a range of programs to assist utilities in their governance, management, finance and operations.

This technical knowledge, combined with the experience of managing and operating water and wastewater systems has allowed NRWA training, assistance and “common sense solutions” that are practical at the local level.

This assistance is considered to be an extension of the regular services provided to small water utilities: "It's the same thing we do every day, just with more urgency and immediate need."

WaterPro is designed to bring together water and wastewater utility systems - large and small, municipal and rural - for sessions in operations, management, boardsmanship and governance.