The JR companies have staffed Midori no Madoguchi ticket offices and seat reservation counters.

[3][4] In April 2002, a person was hit and killed by a non-stop up train at the station after climbing down from the platform onto the Shinkansen track.

[5] In July 2007, a person was hit and killed by a non-stop train at the station after climbing down from the platform onto the Shinkansen track.

[5] In December 2008, a woman was hit and killed by a down non-stop train at the station after climbing down from the platform onto the Shinkansen track.

[5] In April 2009, a man was hit and killed by a down non-stop train at the station after climbing down from the platform onto the Shinkansen track.